Office: (913) 684-4452 / 4453
Other: (913) 684-4496
Fax: (913) 684-4456
Address: 861 McClellan Avenue, Fort Leavenworth, KS 66027
Building #: 193
Building Name: Adjutant General
Times: 0800 - 1530
Days: Monday - Friday
Closed: Wednesday 0800 - 1200, Federal Holidays
*On October 27 & 28, the ID Card/DEERS Office will only see customers on a walk-in basis due to system updates and limited staffing*
*** On November 10 all AG services will open at noon***
******HOLIDAY CLOSINGS: November 28, December 17 & 26, January 2******
Issue / replace the Common Access Card (CAC) and Uniformed Services ID Card for authorized customers.
Enroll / update authorized customers information in the Defense Enrollment Eligibility Reporting System (DEERS).
Before driving here, there may be another office closer to where you live. The RAPIDS Site Locater will find one.
Please make an appointment so we can take care of you in a timely manner!
Click here to Make, Find, or Cancel an Appointment online. You can also call us at (913) 684-4452 / 4453 / 4496 to make an appointment. Appointments are available up to two months in advance on the Appointment Scheduler. CACs may be renewed 30 days prior to expiration and 90 days prior for dependent id cards.
Appointments start at 0800 each day with the last appointments scheduled to start at 1530.
It is your responsibility to bring all Required Documentation for the services we offer, or you will be re-scheduled. Please have two valid forms of identification reguardless of age. (An expired id will not be excepted as a form of id except when issuing a CAC)
Walk-ins will be accepted on an Emergency case by case basis for Cards that are:
Expired or need a pin reset
Lost or Stolen - Please print this Lost/Stolen Incident Report form. Bring completed form with you, please have the form signed by supervisor or security officer for new CAC. Lost/Stolen ID Report only needs to be signed by Sponsor for a dependent ID w/2 forms of id.
Appointments will still be the priority.
DoD ID Card Reference Center - About your Common Access Card (CAC) and/or your Uniformed Services ID Card.
What you can do with RAPIDS Self Service.
RAPIDS Self Service Portal - Need CAC Card or DS Logon (read below) to access this website.
Former Spouse Determination.
DS Logon - My Access Center - Now that you are enrolled in DEERS, ensure you register and create a DS Logon.
The Department of Defense (DoD) Self-Service Logon (DS Logon) is a secure, self-service logon ID that allows individuals affiliated with the DoD or Veterans Affairs (VA) to access several websites (including TRICARE) using a single username and password.
You can use the DS Logon from a home computer that does not have a CAC card reader.
At the My Access Center page, use the Help Center button for more details.
Students approaching the age of 21 may be extended in DEERS past their 21st birthday and receive an updated ID card. They will need to submit a letter verifying they are a full-time student at an accredited institution with an anticipated graduation date. Students can get verification letters at their school’s registrar office or online, for a fee, through The Student Clearing Housing, www.studentclearinghouse.org/
Interactive Customer Evaluation (ICE) Comment Card