ID Cards / DEERS

Phone | DSN 552-xxxx Location Hours of Operation

Office: (913) 684-2636


Fax: (913) 684-4456

Address: 861 McClellan Avenue, Fort Leavenworth, KS 66027


Building #: 193

Building Name: Adjutant General

Times: 0800 - 1600

Days: Monday - Friday

Closed: First Wednesday of the Month & Federal Holidays. Last CAC/ID issued at 1530


ATTENTION:  Please read AG ID Cards/DEERS Hours Change, effective 18 July 2016


What we do:

Issue / replace the Common Access Card (CAC) and Uniformed Services ID Card for authorized customers.




Enroll / update authorized customers information in the Defense Enrollment Eligibility Reporting System (DEERS).

View our Frequently Asked Questions.



Before driving here, there may be another office closer to where you live. The RAPIDS Site Locater will find one.

Please make an appointment so we can take care of you in a timely manner!
Appointments are available up to two months in advance using the online Appointment Scheduler (link below).

Make, find, or cancel an appointment online.

Appointments start at 0800 each day with the last appointments scheduled to start at 1530.

It is your responsibility to bring all Required Documentation (see link above) for the services we offer, or you will be re-scheduled. Some expired forms of ID may now be used. Also, have two valid forms of identification regardless of age. Appointments will still be the priority, but walk-ins will be accepted on an Emergency case by case basis for ID / CAC cards that are:

-- Expired - All ID Cards may be renewed 90 days prior to expiration.

-- Need a PIN reset (NEC also can reset a PIN)

-- Lost or Stolen - Please print this Lost/Stolen Incident Report form. Bring completed form with you. The form must be signed by a supervisor or security officer for a new CAC. The form only needs to be signed by a sponsor for a dependent ID with two forms of identification.


Helpful Links:

DoD ID Card Reference Center - About your Common Access Card (CAC) and/or your Uniformed Services ID Card.

What you can do with RAPIDS Self Service. Please make sure Java setting are up to date or you won't be able to digitally sign an 1172-2.

RAPIDS Self Service Portal - Need CAC Card or DS Logon (read below) to access this website.

Former Spouse Determination. All Determination will be done through the component's Servicing Project Office. Documents will be collected and mailed from the DEERS Office.

DS Logon - My Access Center - Now that you are enrolled in DEERS, ensure you register and create a DS Logon. The Department of Defense (DoD) Self-Service Logon (DS Logon) is a secure, self-service logon ID that allows individuals affiliated with the DoD or Veterans Affairs (VA) to access several websites (including TRICARE) using a single username and password. You can use the DS Logon from a home computer that does not have a CAC card reader. At the My Access Center page, use the Help Center button for more details.

Secondary Dependency Determination - There are times when your dependents may include more than your spouse and children. These added dependents can increase your financial responsibilities. If you’re responsible for the financial support of other family members, you may be eligible to add them as your secondary dependents. This a determinaed through DFAS.
- Students approaching the age of 21 may be extended in DEERS past the age of 21 and receive an updated ID card. They will need to submit a letter verifying they are a full-time student at an accredited institution with an anticipated graduation date. Students can get verification letters at their school’s registrar office or online, for a fee, through The National Student Clearing House website.




Interactive Customer Evaluation (ICE) Comment Card