ID Cards / DEERS

Phone | DSN 552-xxxx Location Hours of Operation

Office: (913) 684-4452

Other: (913) 684-4496

Fax: (913) 684-4456

Address: 861 McClellan Avenue, Fort Leavenworth, KS 66027


Building #: 193

Building Name: Adjutant General

Times: 0800 - 1600

Days: Monday - Friday

Closed: First Wednesday of the Month & Federal Holidays



Issue / replace the Common Access Card (CAC) and Uniformed Services ID Card for authorized customers.

Enroll / update authorized customers information in the Defense Enrollment Eligibility Reporting System (DEERS).

Before driving here, there may be another office closer to where you live. The RAPIDS Site Locater will find one.

View our Frequently Asked Questions.



Please make an appointment so we can take care of you in a timely manner!
Click here to Make, Find, or Cancel an Appointment online.

Appointments are available up to two months in advance using the online Appointment Scheduler.
You can also call us at (913) 684-4452 / 4453 / 4496 to make an appointment.

  • Appointments start at 0800 each day with the last appointments scheduled to start at 1530.

  • It is your responsibility to bring all Required Documentation for the services we offer, or you will be re-scheduled. Please have two valid forms of identification reguardless of age. (An expired id will not be excepted as a form of id except when issuing a CAC) 

  • Appointments will still be the priority, but walk-ins will be accepted on an Emergency case by case basis for ID / CAC cards that are:

    • Expired or need a pin reset

    • Lost or Stolen - Please print this Lost/Stolen Incident Report form. Bring completed form with you. The form must be signed by a supervisor or security officer for a new CAC. The form only needs to be signed by a sponsor for a dependent ID with two forms of identification.

  • CACs may be renewed 30 days prior to expiration and 90 days prior for dependent ID cards.

Helpful Links:

DoD ID Card Reference Center - About your Common Access Card (CAC) and/or your Uniformed Services ID Card.

What you can do with RAPIDS Self Service.

RAPIDS Self Service Portal - Need CAC Card or DS Logon (read below) to access this website.

Former Spouse Determination

DS Logon - My Access Center - Now that you are enrolled in DEERS, ensure you register and create a DS Logon. The Department of Defense (DoD) Self-Service Logon (DS Logon) is a secure, self-service logon ID that allows individuals affiliated with the DoD or Veterans Affairs (VA) to access several websites (including TRICARE) using a single username and password. You can use the DS Logon from a home computer that does not have a CAC card reader. At the My Access Center page, use the Help Center button for more details. - Students approaching the age of 21 may be extended in DEERS past the age of 21 and receive an updated ID card. They will need to submit a letter verifying they are a full-time student at an accredited institution with an anticipated graduation date. Students can get verification letters at their school’s registrar office or online, for a fee, through The National Student Clearing House website.




Interactive Customer Evaluation (ICE) Comment Card